The AI Enablement Package brings together three powerful tools to kickstart your business’s AI journey:
- AI Phone Agent: An intelligent phone system that can answer calls, respond to customer queries, and take actions automatically—reducing the load on your team and ensuring no lead is missed.
- AI Voice Web Widget: A conversational assistant embedded on your website that helps customers in real time, captures leads, and answers common questions—all without human intervention.
- Your own AI Mobile App: A mobile app branded to your business and deployed to Android and iOS app stores where the main feature is a custom-configured AI agent that can speak with users and perform business actions. Giving another channel of communication and expanding your digital ecosystem to deliver more customer value.
Together, these components form a mini AI ecosystem that’s both powerful and extensible. You can start with the basics—handling enquiries and automating responses—and can optionally grow over time to include more advanced capabilities like CRM integration, task automation, and intelligent routing.
Although the AI Enablement Package can benefit businesses of any size, it’s especially suited for small- to medium-sized organisations that want to:
- Quickly adopt AI-driven technology without heavy upfront complexity.
- Enhance customer interactions through automated phone and web-based assistants.
- Position themselves as innovative, forward-thinking market leaders
It’s also ideal for businesses that are curious about AI but hesitant to commit to large-scale AI investment without seeing real-world results. This package offers a tangible, low-risk way to trial AI in live environments—giving teams the opportunity to learn, adapt, and build confidence before scaling further.
Adopting AI can feel overwhelming—but standing still means falling behind. The AI Enablement Package is designed to solve common business pains and set you up for long-term success:
- You’re Wasting Staff Time on Repetitive Tasks
Handling the same enquiries via phone and email drains productivity and morale.
→ With AI agents managing routine queries, your team can focus on higher-value work that drives growth. - You’re Missing Leads from Unanswered Calls
Every missed call or delayed response is a potential lost opportunity.
→ The AI Phone Agent responds instantly and around the clock, helping you capture more leads and improve customer satisfaction. - You’re Unsure How to Start with AI
AI adoption often feels complex and risky, especially if you lack internal expertise.
→ This package provides a clear, structured first step, giving you working AI systems with minimal friction. - You’re Struggling to Scale Customer Support
As your business grows, support demands grow with it—but hiring more staff isn’t always scalable.
→ AI tools scale effortlessly with your business, allowing you to handle more enquiries without increasing headcount. - Your Competitors Are Getting Ahead
In a rapidly evolving market, those who embrace technology early often lead the pack.
→ The AI Enablement Package positions your brand as innovative and forward-thinking, helping you stand out and stay competitive.
If you're curious about how to get started with artificial intelligence in your business—beyond just using tools like ChatGPT—this is the place to begin.
Whether you're looking for a ready-to-go package like our AI Enablement Package, or you want something more tailored and strategic, our team is here to help. We can work with you to:
- Understand your goals and pain points
- Map out key business processes
- Identify where automation and AI agents can deliver the most value
Let’s have a conversation.
We’ll guide you through your options, whether that means deploying a simple AI phone system or co-creating a fully custom AI strategy built around your business needs. Contact us or request a quote to get started!
Frequently Asked Questions
What is included in the AI Enablement Package?
The package includes three integrated tools:
- AI Phone Agent – An automated phone system that answers calls, responds to queries, and takes actions.
- AI Voice Web Widget – A conversational widget for your website to assist users and capture leads.
- AI-Enabled Mobile App – A management dashboard where you can view interactions, manage workflows, and expand your AI capabilities over time.
We also follow a process to determine the best way to configure these, based on your specific use case, and to identify which actions and tools the AIs should use to carry out the tasks you need.
How long does it take to set up?
Most clients can expect a working version of the system within a few weeks of project kick-off. Timelines can vary depending on integration needs and customisation, but the package is designed to get you up and running fast.
Do I need any technical experience to use it?
Not at all. The tools are designed to be user-friendly and business-ready. Our team will handle the technical setup, and the app dashboard gives you a straightforward way to manage everything without needing to write any code.
Once everything is set up, it runs in the background and triggers the desired actions, such as generating leads based on phone calls.
Can I customise the AI responses?
Yes. You’ll be able to define how the AI should respond to different types of queries, and we’ll guide you through best practices to ensure the AI matches your brand voice and goals. Part of the process is to work with you to understand your objectives, and to help you write and create the right AI configuration that meets your needs and works the way you want it to—with your preferred tone of voice and tool use.
Will this integrate with my existing systems?
Yes, while the most common initial use case is to trigger or route inquiries to the appropriate departments, we can also get the AI to handle other tasks—such as integrating with your CRM, email platforms, or custom software. If something has an API or a way for us to connect with it, we can write a custom hook to trigger that interaction.
Basic integrations can be supported out of the box, and if you need deeper integrations with CRMs, email platforms, or custom software, we offer optional add-ons or tailored solutions to make it work with your tech stack.
What industries does this work best for?
It’s ideal for any business that handles customer enquiries, phone support, or website traffic. It's also a great option for businesses that receive a high volume of inbound questions not directly related to sales, where currently, high-value human sales agents are handling these enquiries.
Is there ongoing support?
Yes. We offer optional support packages for updates, refinements, and additional training. You’re not left on your own—our team can continue working with you as your needs evolve.
Can I expand the system in the future?
Absolutely. This package is just the beginning. You can layer in features like task automation, CRM integration, advanced analytics, and more—making it a scalable foundation for your broader digital transformation strategy.
One of the key goals when we created Mix was to offer an entry point for those just starting with AI. The idea was to implement a multi-channel approach, allowing AI to integrate across various parts of a business. Each channel where the AI operates could then trigger the same business actions, ensuring a cohesive experience.
Can you also implement more complex AI agents that replace human work?
Yes, Scorchsoft also offers an AI agent development service in addition to this package. We map out your business processes, identify opportunities to implement AI agents, and then develop custom software tailored to the way you work.
We can take an iterative approach—starting with small AI agents and scaling up if they prove effective for your needs.
How much does it cost?
Pricing depends on the level of complexity and any customisations needed. Get in touch with us for a quote tailored to your business.
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